Lacey, K. (2013). Listening
publics: The politics and experience of listening in the media age. Malden, MA:
Polity Press. 238 pages.
According to Kate
Lacey’s new book, Listening Publics: The
Politics and Experience of Listening in the Media Age, listening has become
a forgotten area of study in the field of communications. And for Lacey, this
lapse in the understanding of listening has had far reaching consequences.
Lacey’s central
argument is that listening is currently viewed as a passive activity within the
communications field. According to Lacey, characteristics of passive listening
include: little concentration, lack of involvement, and a sense of indifference
towards political action. The evidence she gathers to support her conclusions
come primarily through historical research. In fact the majority of the text
focuses on the development of privatized listening habits of societies over the
first half of the twentieth century. It is these privatized listening habits
that influenced the early broadcasters of radio, who then began the paradigm
shift in how listening is viewed.
What Lacey’s analysis
shows is that as radio developed, society began viewing it as a primary way to
communicate. Because of this, new communication techniques needed to be
created. Soon the public’s demand for radio increased, and radio became more
commonplace. As radio became more commonplace, the listening habits of the
public began to change.
As radio became
more affordable, it began to be marketed more for private use in the home. Thus,
listening began to be viewed as more of a “private” activity, where an
individual would be in control over what she or he listened to. This ability to
make personal choices became very important. Lacey (2013) states “…The dominant
trend through this history was towards the privatization and individualization
of the listening public via the technological and textual inscription of an
idealized and domesticated listener…” (p. 132) Previously, listening was viewed
as more of a public activity, occurring in public spaces such as parks,
auditoriums, and clubs, where individuals were openly engaged in the politics
and activities of the community.
As radio grew, its
champions began to see it as the great class equalizer, which would be able to
assist poorer classes reach new heights of success and education. According to
Lacey, as broadcasters began to conduct early market research and ratings
polling, they noticed that the more “intellectual/educational” programming was
not receiving the listenership broadcasters had hoped for. Since individuals where now able to make their
own personal choices of what they listened to, they chose to listen to
entertainment programs, rather than educational ones. Hence broadcasters began
to replace these programs with shows that would have more of a mass entertainment
appeal. This shift in programming focus had a fundamental effect. “During the
formative years of broadcasting, this passivity was understood by some as being
imposed on the listener by the mass address that spoke to no-one as someone,
and everyone as anyone, denying the possibility of active engagement, personal
development or equality of response.” (Lacey, 2013, p. 114)
But why is whether
or not we view listening as a passive or active activity so important to Lacey?
If you are active, then you are engaged in the world, according to Lacey (2013):
“Listening is at the heart of what it means to be in the world, to be active, to be political.” (p. 163) This
individualization that had occurred via radio began to take the individual out
of the world. Listeners were no longer publicly engaged. And the culture of listening
as a passive activity took prominence. To put it another way, by choosing privatized
listening habits, people were no longer engaging in public debates. Society
chose listening to be entertainment focused instead of education focused.
Broadcasters, watching this trend, replaced educational programming with more
entertainment programming. And since an individual was not being moved to action
or participation in politics, listening began to be seen as a passive activity,
not an active one. Choice and privatization led to passivity. Listeners chose
to listen to what “pleased” us.
To reverse this
trend, Lacey concludes that the communications field needs to review its
standpoint on listening.
Lacey (2013)
states: The politics of listening is an important corrective to
conceptualizations of public participating that are restricted to notions of
speech, dialogue, and text… theories and practices of media communication and
public life miss too much if they don’t give the politics and experience of
listening a fair hearing. (p. 199)
Listening Publics: The Politics and
Experience of Listening in the Media Age, raises many thought provoking
questions, and presents ideas/ theories that the communications field might do
well to study more. Portions of her argument on the interconnectedness between
listening and politics are especially intriguing. Lacey’s research gives
credence and support to the statement: “To state simply – without a listener,
speech is nothing but noise in the ether.” (Lacey, 2013, p. 166)
However this book
leaves many questions unanswered. Lacey’s identification of the communications
field and society’s lack of understanding of listening is provided. But then
what? What can the communications field do to improve this lack of
understanding, other than more research? What can broadcasters do to help
improve listening’s image? Is passivity the only explanation for why listening
has fallen from grace? How does an individual’s attention span play into how
she or he listens? Additionally the historical research does weigh the text
down at times. Majority of the historical research primarily focuses on radio’s
impact on listening, but what about television or the Internet’s impact? Is
society currently repeating the same mistakes that Lacey describes early
broadcasters making with these new technologies? It would have been especially
intriguing to see how Lacey would apply her research conclusions to television
and the Internet.
Peter Kreten (M.Ed., Saint Xavier
University) is the Director of Student Media at Saint Xavier University. He is
currently the President of College Radio Day.
2 comments:
Nice opening paragraph. Good summary.
Listening becoming a private activity is interesting. Just last night I was reading a fascinating article which mentions how privacy is something developed in our upcoming Information Age. (yes, we are not fully in the Information Age yet, as stated by this article). http://continuations.com/post/73200931464/entering-the-information-age (via my boss' very good Google Plus: https://plus.google.com/+JamesPinnick/posts/9vunCsorkjj)
From your review: "If you are active, then you are engaged in the world... Listeners were no longer publicly engaged. And the culture of listening as a passive activity took prominence."
I tell you what, every time I read each version of your review, I felt so much better as my place as a blogger in this world. The past year I've been struggling with the lack of comments on my blogs. But when I read your reviews, it becomes clear that we live in a world that is dominated by people who simply consume and do not engage back. It just seems so strange to me. When I read a book, I want to express my thoughts in the margins. When I read a blog post, I want to comment.
But as Lacey explains, the development through history shows that when people listen, they don't respond. It's just strange to me how people don't want to think or share what they think. But at least I'm better understanding this reality now.
Then it's really nice how you bring out a call-to-action. Instead of just understanding this trend, there are things we can do. As you state in your review, "To reverse this trend, Lacey concludes that the communications field needs to review its standpoint on listening." And your points of asking about actual specific things to do is a great followup to that.
Your review makes me want to write follow-ups of how to improve people's listening skills.
Say hey, I just published a blog post inspired by your second draft: http://mattmaldre.com/2014/01/14/why-do-people-not-comment-on-blogs-the-psychology-and-historial-reasons/
AWESOME!! Thank you Matt for your response. I completely agree with you that we just want to consume. Part of that issue I believe as well, is we don't put thought into our responses.
I am about to read your blog right now. By the way, when would you like me to send you the book?
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